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Edit 1: There are changes for OTRS in 2021. On 1 Jan 2021, OTRS 6 community edition would not have new security updates. Also, the GitHub repository for OTRS 6 community is archived. So, there is no official support for OTRS 6 community edition any more.

There are two forks that I am aware at the moment: Znuny and Otobo.

Edit 2: Phabriactor stopped being maintained after June 2021.

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Even after using Linux for years, you would always learn something new everyday. In this short article, I would talk about how SSH public key authentication could bypass security policy.

Let's start with pluggable authentication module (PAM). By using Linux PAM, the system could use modules to enhance the security of a system. For example, PAM could setup security policy that a password has to meet certain length and complexity. Another use case of the PAM …

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This is the first edition of the article about major Kubernetes distribution. Click here for the update second edition of the article.

I really feel Kubernetes is everywhere. It took over the place of OpenStack, Apache Mesos and Cloud Foundry. All major cloud providers are providing containers services, utilizing Kubernetes. Major Linux vendors are having container products based on Kubernetes. SUSE does not have Kubernetes offering but they acquired Rancher recently. VMware had acquired Pivotal and …

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